To fulfill your order, we need a minimum time for its processing. Typically, the minimum time is 24 hours, and in some cases it can increase due to the fact that the order entered, for example, at night or on weekends and holidays. Therefore, we ask you to do the orders in advance. Give us, please, about 1-4 working days, so we can prepare and send, and you could receive your order as soon as possible.
Acquisition and money-back guarantee: Thank you for shopping at our online store. The following information outlines the conditions of purchases and guarantees of repayment.
Payment: For all purchases made on our site, payment can be made by cash on delivery *, bank transfer, bank transfer or in any of our store.
* If this method of payment, if buyer is not located in Kiev, is added to the cost of sending another 1,5% of the order, as well as the cost of sending money back (50-100 UAH. Depending on the region). Sending is carried out only by "Nova Poshta". In addition, this method of payment does not extend to all models of the site. Shipment of some goods may be made only after prepayment. For details check with managers.
Delivery to Kiev: We are not just carried a safe staircase, we realize it skidding into the room the customer!
Delivery time: Mon-Fri: from 9.00 to 18.00 Delivery after 18.00 or on Saturday agreed separately. Rates for delivery:
up to 1500 UAH.
more than 3000 UAH.
Shipping for the 1-st floor. (UAH)
Up to 150 kg.
Delivery on the 1st floor in the city (UAH)
For each floor without elevator (UAH)
The price excludes delivery assembly of metal furniture, if it is delivered unassembled.
Delivery to Ukraine: Delivery in Ukraine by logistics companies at the rate of "Door-Door" or "Door-Store":
- «Night Express»
- «Delivery Auto»
- «Nova Poshta»
You can choose which of these companies to send in accordance with the presence of their representatives in your area **.
** A method of payment in cash upon receipt of delivery of goods is carried out only by "New Mail"
Service delivery does not produce safe anchorage and does not instruct on the use. Before use carefully read the instructions.
Exchange of goods or a refund: You can opt out of the goods supplied by us if the delivered goods do not correspond to what you ordered, and the goods can be returned within 14 days from the date of delivery. Goods must be returned in its original packaging with accompanying documents. If you have any questions, please contact our service department.